Making a Difference
to people's lives

Housekeeper - Springwood


Location: Shifnal (Springwood – ShireLiving scheme)

Hours of Work: 18 hours per week, to cover a 7 day rota

Salary: £9.50 per hour


The Organisation:

The Wrekin Housing Group is a socially minded organisation that makes a difference to people’s lives. We do this by: 

  • Providing more than 13,500 homes for affordable rent across Telford & Wrekin, Shropshire and Staffordshire.
  • Delivering care services to older people, adults with learning difficulties and people with dementia.
  • Channelling social investment across communities to create jobs and promote economic growth. We generate opportunities for people to gain employability skills, maximising the social value of our services and delivering wider community benefits.

At Wrekin you will be joining a team of more than 1200 colleagues who inspire positive change, communicate clearly, grow together and ensure that everyone matters. We make sure that all colleagues have the tools and training to flourish and contribute to our collective goal of making a difference to people’s lives.


The Role:

As a Housekeeper, you will become a key part of a team to deliver a high-quality service to residents living in our extra care scheme. This is an immensely rewarding role, enabling people to live in a well-kept environment by keeping the building clean and safe for the use of employees and the general public in line with health and safety requirements, risk assessments and COSHH regulations relating to site cleanliness and welfare of the building.

Your role will require you as a front facing part of the team to provide outstanding customer service to our tenants and visitors. As well as helping people to live as independently as possible in a clean, well-kept environment and maintain a high standard of service as well as a safe, caring, inclusive and vibrant community.

Successful candidates will be required to undertake an Enhanced DBS Check

(For further details please read the Full Job Description)



In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career.

Should you want to develop further, we’ll invest in your future by offering fully-funded training.

All employees are covered by our life assurance scheme and have access to a variety of other employee benefits including free on-site parking, and dedicated volunteering leave for up to 16 hours per year.


What you will need:

As a Housekeeper, it is not essential for you to hold any formal qualification’s although an awareness of health and safety would be desirable but also a willingness to undertake training would be required. Training will also be given for COSHH, basic first aid, food hygiene and safeguarding awareness.

As a front facing role the post holder will be expected to liaise with employees and customers in a polite, professional and friendly manner. Due to the vulnerability of our client base the post holder will also be expected to be patient, kind and considerate of others and their vulnerabilities and passionate about delivering a high-quality service to our tenants.

Given the environment you will be working in, you must be able to demonstrate effective communication, strong team working, organisational, interpersonal skills and maintaining high levels of confidentiality at all times. Taking responsibility for your own personal development, sharing knowledge and skills and learning from others within your team.

You will be expected to promote a positive, friendly and understanding attitude towards our customers and other colleagues in order to achieve consistency with the high levels of performance, efficiency and quality that is expected of our Employees.



We've linked up with the Governments recently launched ‘Made With Care’ campaign which means if you join Choices, you will be part of the biggest reform of adult social care in a generation.

There is record funding being invested to support the new social care sector including for staff training and development and if you have the values we're looking for - kindness, compassion and resilience -you will be joining a workforce dedicated to helping others and build a career that helps people live happy, healthy lives.


Our Inclusive Culture:

We are committed to being an equal opportunities employer. All applications are considered on the requirements of the role regardless of gender identity, nationality, ethnicity, marital status, age, disability, sexual orientation, religious belief or background. Please refer to our Equal Opportunities Policy for further information.

Ref : CHO1859. Closing Date : 13/07/2022 - Interview Date : 15/07/2022


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