Hours: 36 hours per week, Temporary
Salary: £29,033 per annum
This role gives the opportunity to put a whole new meaning to ‘Every day is different’. The team that we are recruiting to have described this role as ‘A great mix of office based and customer interaction’ and that the team is close knit and supportive.
This role gives the chance to bring your skills and knowledge, put them into practice and in turn you will see the many opportunities we offer to learn new skills in the form of inspiring positive change. This role really does come to life in the description of our values – You’ll be inspiring that positive change and seeing it, everyone matters as every interaction is different, communicate clearly in order to get results and grow together because when an individual feels the reward of the role, the whole team does.
The Wrekin Housing Group is a socially minded organisation that makes a difference to people’s lives. We do this by:
- Providing more than 13,500 homes for affordable rent across Telford & Wrekin, Shropshire and Staffordshire.
- Delivering care services to older people, adults with learning difficulties and people with dementia.
- Channelling social investment across communities to create jobs and promote economic growth. We generate opportunities for people to gain employability skills, maximising the social value of our services and delivering wider community benefits.
At Wrekin you will be joining a team of more than 1200 colleagues who inspire positive change, communicate clearly, grow together and ensure that everyone matters. We make sure that all colleagues have the tools and training to flourish and contribute to our collective goal of making a difference to people’s lives.
(For further details please visit our website https://www.wrekin.com)
We are looking for someone who can provide support in areas such as Income Management, Allocations, Tenancy & Estate Management, Property knowledge, Customer Service, Premises Management and more. This role requires the ability to prioritise cases as they come in and provide that professionalism when dealing with many types of stakeholders within the business.
(For further details please read the Full Job Description)
What you will need:
Ideally experience within the housing sector is desirable but not essential. What is essential is possession of a relevant HNC or NVQ at level 3 or equivalent along with GCSE’s in both English and Maths.
Landlord and tenant law and knowledge of current Welfare reform changes is beneficial but this will become part of everyday conversation once in position. Examples of dealing with debt management and anti-social behavioural concerns will aid the successful candidate.
(For further details please read the Full Person Specification)
Our Inclusive Culture
We are committed to being an equal opportunities employer. All applications are considered on the requirements of the role regardless of gender identity, nationality, ethnicity, marital status, age, disability, sexual orientation, religious belief or background. Please refer to our Equal Opportunities Policy below for further information.
In return we offer you an interesting, challenging and rewarding opportunity to join a supportive Organisation with over 1290 employees. Starting with 22 days annual leave increasing with service to 30 days plus 11/12 days bank holiday per annum, there is also a competitive pension scheme, health care options and free life assurance.
The Recruitment Process
In partnership with our trusted external providers we are committed to undertaking care and safeguarding checks with all colleagues. These checks may vary according to the role you have applied for.
We also ask for two references for everyone who is offered a position, one of which must be your current or most recent employer. All roles will also be offered subject to satisfactory right to live and work in the UK checks; if you need any further information on these checks please visit www.gov.uk
Ref : WHG1953. Closing Date : 19/08/2022
- Interview Date : 22/08/2022