Support Worker - Norton Avenue


Location: Stoke on Trent

Hours of Work: 35 hours available covering a 7-day rota

Salary: £9.41 per hour, plus benefits


The Organisation:

The Wrekin Housing Group’s partnership between The Wrekin Housing Group and Choices Housing Association enables a focus on meeting and exceeding the needs and expectations of our wide range of customers

Our schemes are located in North Staffordshire, South Staffordshire, Telford and Wrekin and Shropshire. The care and support we provide is rated amongst the highest in the UK. Our recent accolades include; “Care Employer of the Year” and the “We invest in people, GOLD accreditation”.

Alongside our growth plans we are embarking on a fundamental transformation programme to modernise how we interact with our customers, engage communities and support partners. Everyone matters at Wrekin so we are investing in our people and the systems they use, all to improve quality and choice across the organisation.

We want individuals who inspire positive change, communicate clearly and enable our people to support each other and grow together so we deliver for our customers, right across our socially minded business.

(For further details please visit our website


The Role:

We have an opportunity for a Support Worker to join our caring team at Norton Avenue which is one of our learning disability care homes.

The successful candidate will be required to strive to deliver the best possible levels of care to the people that they support, building excellent relationships with the Service Users and key workers. Delivering care and support in accordance with service users care plans, help service users to achieve personal goals and live as independently as possible whilst maintaining dignity and respect.

You’ll provide a variety of care and support service that including cooking, cleaning, personal care, medication management and other support as outlined in each individual care and support plans. As well as helping people to live as independently as possible in a safe, caring and inclusive community.

You will be expected to promote a positive, friendly and understanding attitude towards our customers and other colleagues in order to achieve consistency with the high levels of performance, efficiency and quality that is expected of our Employees.

Successful candidates will be required to undertake an Enhanced DBS Check

(For further details please read the Full Job Description)


What you will need:

Ideally you will hold or be working towards a formal qualification, an NVQ Level 2 in Health and Social care (or equivalent) is desirable and demonstrate a passion about delivering a quality service to our service users.

Given the environment you will be working in, you must be able to demonstrate effective communication, strong team working, organisational, interpersonal skills and maintaining high levels of confidentiality at all times. Taking responsibility for your own personal development, sharing knowledge and skills and learning from others within your team.

You must also be able to work on your own and as part of a team, have good interpersonal and communication skills and work flexibly on a rota basis to meet the needs of the service.

(For further details please read the Full Person Specification)



In return, we offer you a rewarding opportunity within a supportive team of experienced mentors and peers, ensuring you thrive throughout your career.

Should you want to develop further, we’ll invest in your future by offering fully-funded training.

All employees are covered by our life assurance scheme and have access to a variety of other employee benefits including free on-site parking, and dedicated volunteering leave for up to 16 hours per year.

This role requires an Enhanced DBS Check

Ref : CHO1833. Closing Date : 18/05/2022 - Interview Date : 25/05/2022


Application tips This vacancy is now closed

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