Dementia Support Worker

Location:  Telford & Shropshire 

Hours of Work: 36 Hours Per Week - Temp 18 Months

Salary: £21,538 pro rata per annum, plus essential car user allowance  


The Organisation:

The Wrekin Housing Group’s partnership between The Wrekin Housing Group and Choices Housing Association enables a focus on meeting and exceeding the needs and expectations of our wide range of customers.

We are at the forefront of making a difference to people’s lives. As a socially minded business, we provide 13,000 homes for affordable and social rent across Telford & Wrekin, Shropshire, and Staffordshire. We have ambitious plans to grow up to 16,000 homes by 2025 and we are also an innovative and well recognised provider of Advice, Support and Care.

Alongside our growth plans we are embarking on a fundamental transformation programme to modernise how we interact with our customers, engage communities and support partners. Everyone matters at Wrekin so we are investing in our people and the systems they use, all to improve quality and choice across the organisation.

We want individuals who inspire positive change, communicate clearly and enable our people to support each other and grow together so we deliver for our customers, right across our socially minded business.

(For further details please visit our website )


The Role:

A key responsibility of a Dementia Support Worker is to assess service users mental capacity and adapt processes to suit the individuals, whilst also providing tailored interventions to service users, supporting them to achieve psychological, social wellbeing and maintain independence.

You will offer a vital and compassionate advice service to support and guide those living with dementia and common mental health conditions, through one to one visits and personalised support, whilst working alongside the wider team to complete case reviews and collect and record outcomes.  

The successful candidate will be required to demonstrate through data collection, how service users reliance on services has reduced as a direct result of their support, ensuring records are accurate at all times. You will regularly communicate best practice and work alongside stakeholders to achieve the best possible outcomes for the service users and their carers.

Successful candidates will be required to undertake a DBS Check

(For further details please read the Full Job Description)


What you will need:

You must hold a minimum of GCSE’s grade A-C (or equivalent) in English and Maths, a recognised qualification in mental health or dementia and be proficient in the use of IT and technology including Microsoft Office packages. Experience working in a care and support environment or experience working with people with vulnerabilities is also desirable.

A full UK driving license is essential for this role.  

Given the environment you will be working in, you must be able to demonstrate effective communication, strong team working, organisational, interpersonal skills and maintaining high levels of confidentiality at all times. Taking responsibility for your own personal development, sharing knowledge and skills and learning from others within your team.

You will be expected to promote a positive, friendly and understanding attitude towards our customers and other colleagues in order to achieve consistency with the high levels of performance, efficiency and quality that is expected of our Employees.

(For further details please read the Full Person Specification)



In return we offer you an interesting, challenging and rewarding opportunity to join a supportive organisation.

Ref : WHG1615. Closing Date : 19/09/2021 - Interview Date : 30/09/2021

Supplementary Documents
Job Description

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