Head of Housing


Salary £65,000 - £75,000

Responsible to: Executive Director – Operational Services

Responsible for: The Housing Team


About The Role:

The successful candidate will seek to shape and oversee the delivery and development of both our housing strategy and excellent housing management services. You will have responsibility for the delivery all housing management activity at The Wrekin Housing Group. 

The successful candidate will lead a strong team which covers a variety of areas – including housing, leaseholder and home ownership, tenancy sustainment, tenancy and income management, estate and community management, garage management, people-centred tenancy advice and support services, and empty property management.

Previous housing managerial experience is essential for this role. You will require significant strategic and operational knowledge regarding the delivery of a variety of housing services, as well as experience in collaborative partnership working across all sectors. You will also need to display effective cross-company engagement with other senior managers to ensure joined up service development and delivery.

This role will require a strong focus on prevention, early intervention, support and enforcement. You will also be required maintain our exceptionally high standards of income collection, whilst striving to improve sustainability.  A willingness to be innovative, creative and embrace new ideas and ways of working is also desirable.

The ideal candidate for the role will bring commitment, enthusiasm, knowledge and practical experience of managing social housing stock. You will ideally have full membership of a relevant professional body, as well as an extensive and successful track record of delivering services and maximising income.

If you share our energy and passion to develop a proactive and meaningful housing service, then we would love for you to join us and shape the future of housing here at Wrekin.

One of the key objectives of this role is to lead your team in the delivery of service excellence in all the areas of housing management. The successful candidate will be able to create effective and proactive strategies in a variety of different areas.

The ideal candidate will lead by example and display consistent behaviour, as well as a willingness to mentor individuals as part of our commitment to develop a culture of continuous improvement. You will also be required to promote and nurture an environment that embraces System Thinking principles.

Other key responsibilities include the strategic management and development Wrekin’s housing management systems, as well as the ability to review and evaluate policies, processes, measures and customer feedback


Details of how to apply for this role can be found at:


  • Deadline for applications is Midday on Wednesday 1st December 2021
  • Stage One Interviews taking place on w/c Monday 6th December 2021
  • Stage Two Interviews and Assessment taking place on w/c Monday 13th December 2021

It is intended, where possible, for the Stage Two process to be carried out at the Group Head Quarter Offices in Telford.

This role requires that successful applicant to hold a Full UK Driving License and the use of a vehicle for business use.

Ref : WHG1647. Closing Date : 01/12/2021 - Interview Date : 06/12/2021


Application tips This vacancy is now closed

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