24 Hour help at the touch of a button

About WATCH Alarms


WATCH is a service that offers you peace of mind: If you need help, it is available at the touch of a button, 24 hours a day, 365 days a year.

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We’re currently not accepting new customers for our WATCH Service. If you’re an existing WATCH customer and need help or support, you can continue to contact us in the usual way.

For information about other support available locally, please visit Shropshire Council, Telford & Wrekin Council or Staffordshire County Council.

How does it work?

The WATCH alarm products use cellular sims, so there is no need for special wiring or for you to have a telephone line.

By pressing a single button on the unit, or via a portable button worn as a pendant around your neck or on your wrist, assistance is available any time, day or night.

Depending on the product you choose: you can request assistance from anywhere within your home, garden and beyond using a powerful microphone that enables all centres to hear you.

Even if you are unable to speak we will still be able to identify your name and address or location so that somebody can be sent to your aid.

Testimonials


“Would like to say a massive thank you to Sarah Martin, she was absolutely brilliant throughout the whole installation. She was very informative and went through all the paperwork very carefully.”

Mrs Nulton said she couldn’t have asked for a better service. A wonderful asset to the WATCH service!

Mrs Nulton, Donnington


Mrs Brown was really pleased with the installation of her key safe, and said that Sarah was a pleasure to have in the house as she is a super person!

Mrs Brown, Wellington


“Thank you for changing my neck pendant to a wrist pendant. I'm very happy with the fast response”.

Mr Williams, Telford

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