Page 8 - Annual report 19_20

Annual report for customers
RENT STANDARD 2019/2020

£65.4m RENT CHARGED AND COLLECTED

RENT The rent we charged this year totalled £65,424,729. Some of How do we
compare?
our customers overpay their rent to keep on top of their bills
CHARGED which means we managed to collect 101.4% of the rent charged.
This was slightly higher than the percentage of rent collected in
2018/19. Look to the
future
2017/18 2018/19 2019/20
Rent collected 100.6% 101% 101.4%

90.6% TENANTS WITH A CLEAR RENT

ACCOUNT

tenants have The majority of our tenants have managed to keep on top of their rent
NO ARREARS payments. The rent arrears at the end of the financial year totalled
£275,052.
The table below shows how many evictions we had to make compared
with previous years.

2017/18 2018/19 2019/20
No. of evictions 47 38 43

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