Page 6 - Annual report 19_20

NEIGHBOURHOOD & Annual report for customers
COMMUNITY STANDARD 2019/2020

34% ANTI SOCIAL BEHAVIOUR
INCREASE IN 616 cases of ASB were dealt with this year compared with
416 cases in the previous year. 201 additional cases
ASB CASES required ASB advice only. The top five types of ASB were:
dealt with since 28% Neighbourhood nuisance
2018/2019
24% Noise (domestic/pets/vehicles)
9% Loud music
8% Parking
6% Threatening behaviour Look to the
future

COMMUNITY FUND
£54,066

awarded by the Group 30 organisations received support through our community fund. A further
21 organisations were helped through our anniversary fund, which
TO HELP LOCAL celebrated 21 years of The Wrekin Housing Group, totalling £54,066.
ORGANISATIONS

358 EMPLOYMENT, SKILLS, TRAINING AND
VOLUNTEER OPPORTUNITIES
VOLUNTEERS

gave their time to 1259 Employees attended one or more training courses
help with community 760 Training courses were delivered to improve employee skills
projects organised by 124 People were supported to improve their job seeking skills
the Group 101 Employees enrolled on Govt. training courses or Further Education

69 People improved skills by training while regularly volunteering
67 People were supported into employment and training
27 People moved into employment from being economically inactive
21 People were directly employed as apprentices

724 HOMECHECK

HOMECHECK Homecheck is our way of ensuring tenants are offered the support they may
need. This year we saw a rise in the number of homecheck visit requests from
REQUESTS 533 in 2018/19 to 724 in 2019/20. This was following a review of the service
and changes to the procedure.

515 Homecheck visits carried out
191 Tenants received additional support
139 Tenants identified as vulnerable
27 Tenants referred for specialist help

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