Page 6 - Annual Report 2019
P. 6

Neighbourhood                                                                    Annual Report to tenants
                                                                                                         2018/2019
     & Community Standard



      Anti social behaviour                                   Community fund


      416           ASB cases     12% 2017/18                 30        organisations have received support through
                                                increase
                                                since
                                                                        the fund
                    dealt with

                                                  101         £42,421
       Number of tenants given advice only on ASB                                        funds awarded


      Top 5 types of ASB


         30%                26%                15%

           Noise           Neighbours       Environmental
                                           (fly tipping, pets and
         12%                10%                 parking)


        Verbal abuse     Criminal activity








      Employment, skills, training and volunteer opportunities



        1659   Training courses were delivered to improve employee skills
         330  Volunteering opportunities generated 18945 hours of volunteer time
         266   People improved skills and wellbeing owing to training while regularly volunteering
         218  Employees received vocational training e.g. resulting in a nationally recognised certification or qualification
         196  Local people participated in training (non-staff)
          27  People moved into employment from being economically inactive
          18  People were directly employed as apprentices - improving work related skills and job seeking chances

      Homecheck



      Homecheck is our way of ensuring tenants get the support   Number of Homecheck visits carried out  447
      they may need.
      Number of Homecheck visits requested
                                                                                    Existing referrals  77
                                  As we get to know more and
        702 533                    by our tenants in their own                Advice given to tenants   212
                                     address the issues faced
                                    homes this figure reduces
                                                  each year.             Vulnerable tenants identified  114
         2017/18      2018/19
                                                                                    support provided 185
                                                                      Additional housing management


                                                                           Referred for specialist help  25



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