Making a Difference
to people's lives

My Wrekin App


The My Wrekin App is the easy way to manage your Wrekin home at the touch of a button.

My Wrekin App download graphic

The My Wrekin App has been developed as a result of your feedback and includes functions that customers request the most.

It’s available to download now for free, via the App Store simply search for My Wrekin or The Wrekin Housing Group. The app will also be available on Google Play soon.

Exclusively for Wrekin customers

The app is available for every Wrekin tenant, leaseholder or anyone who rents a garage from us.

Getting started

There are a few steps to getting started with the app and you will need your tenancy reference number available. Please watch our short video and follow the steps below.

My Wrekin App home screenStep 1 - Register

We need you to register for the app so please have your tenancy reference available. You can find this number on your tenancy agreement or on correspondence, such as service or rent letters.

When you open the app, ‘tap here to register’.

Step 2 - Activation

We will then send you a text message which contains an activation code. Enter the code and press ‘activate’ on the screen.

You will then see the screen to register your account. Fill in the boxes shown on the screen including setting up a secure password, which you will remember.

Step 3 - Log in

Your username and password can then be entered via the log in screen, make sure you read and accept the privacy statement and then you can get started using the app.

Hints and tips

Make sure your details (including your name or contact number) are correct on any correspondence from us. If it isn’t correct – let us know. We’ll be able to update our records.

Example letter showing tenancy number

Tenancy reference number

When typing your tenancy reference number use O (letter) at the start and 0 (zero) in the remaining reference. For example:

HO10000010001

BU10000010001

FL10000010001

MR000010001

1000000010001

Capital Letters

The app registration is case sensitive, do use capital letters for the first letter of your first name and surname i.e Joe Bloggs/Jane Bloggs

Feedback

Please email us if you have any feedback including technical issues and ideas for future improvements.

We’re here to help. Get in touch by emailing mywrekinapp@wrekin.com or by phoning 01952 217191 Monday to Friday 9am-5pm.

Apple App store logo