Making a Difference
to people's lives

Domestic Abuse


Detail on domestic abuse including our support of a national campaign to help tackle domestic abuse in communities across the Midlands.

Please remember, even during the lockdown, you may leave home, to avoid injury or illness or to escape risk of harm (such as domestic abuse).

The Make a Stand (PDF leaflet 305kb) campaign centres around a pledge which has been developed by the Chartered Institute of Housing in partnership with Women’s Aid and the Domestic Abuse Housing Alliance (DAHA).

What is domestic abuse?

Women’s Aid defines domestic abuse as an incident or pattern of incidents of controlling, coercive, threatening, degrading and violent behaviour, including sexual violence, in the majority of cases by a partner or ex-partner, but also by a family member or carer.

Domestic abuse can include, but is not limited to, the following:

  • Coercive control (a pattern of intimidation, degradation, isolation and control with the use or threat of physical or sexual violence)
  • Psychological and/or emotional abuse
  • Physical or sexual abuse
  • Financial abuse
  • Harassment and stalking
  • Online or digital abuse

How to report incidents of Domestic Abuse and where to get help

If you are in immediate danger, call 999 and ask for the police.

For those using mobile phones, if you are in danger and unable to talk freely on the phone, call 999 and respond by coughing or tapping the headset if you can’t easily speak. If prompted, press 55 – you’ll be put through to the police. This is called the Silent Solution and you can read more about it here.

If you need an immediate place of safety you will need to contact your local authority in the first instance.

If you suspect that your neighbours are victims of domestic abuse, then we encourage you to report it to the police.

The Wrekin Housing Group can be contacted on 01952 217100 for advice and signposting to other support services.

We can help with:

  • Additional security measures for you home where appropriate
  • Money, benefit and debt advice to customers through our friendly, Money matters team.
  • Advice and signposting to other support services.

If you are experiencing any of the above or are concerned about someone else, you can call the freephone 24 hour National Domestic Violence Helpline run in partnership between Women's Aid and Refuge on 0808 2000 247 (this service is for both men and women).

If you are deaf Sign Health provide a specialist support service and you can contact them by Text or WhatsApp 07970 350366, email da@signhealth.org.uk or call 020 3947 2601.

If you are worried about hurting someone you can contact the Respect helpline on 0808 8024040.

The following websites also contain useful information:

Telford is also supporting White Ribbon UK against domestic abuse.

Wrekin Housing Group Domestic Abuse Policy 2019 (PDF 510kb)

Last updated: 13/01/2021