Policies

On this page you will find The Wrekin Housing Group policies.

Asbestos management policy (PDF 222kb)
Being open and duty of candour policy (PDF 226kb)
Building safety policy (310 kb)
CCTV policy (221kb)
Code of conduct - our visit to your home (PDF 1.9mb)
Compensation policy (249kb)
Complaints policy
Confidentiality and data protection policy (PDF 187kb) and Appendix (PDF 187kb)
Damp and mould policy (PDF 223kb)
Domestic abuse policy (PDF 245kb)
Electrical safety policy (PDF 282 kb)
Fire safety policy (PDF 319kb)
Food safety policy (PDF 304 kb)
Gas safety, space and water heating policy (285 kb)
Home ownership policy (PDF 223kb) - replaces the Right to Shared Ownership policy
Infection prevention control policy (PDF 190kb)
Mandatory occurrence reporting policy (PDF 195kb)
Neighbourhood and housing management policy (PDF 234 kb) - replaces the Tenancy change policy, Leasehold management policy and the Tenancy and estate management policy
Repair and maintenance policy (PDF 202kb)
Safeguarding policy (PDF 253kb) - Safeguarding policy appendix 1 (PDF 188kb)
Subject access request policy (PDF 22kb)
Tenancy policy (PDF 289kb)
Tenancy debt and income management policy (PDF 190kb)

In addition to the Wrekin policies listed on this page, Housing Plus Group, of which Wrekin is a part, has its own set of policies that apply across all organisations within the group.

Please click here to learn more about our group-wide policies, including:

Allocations and lettings policy (PDF 261kb)
Anti-social behaviour policy (PDF 179kb)
Declaratoins of interest policy (PDF 176kb)
Health and safety policy (PDF 340kb)
Whistlblowing policy (PDF 236kb)

Policies

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