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C19 update – Bogus callers and face coverings - Friday 7 August

Bogus callers

It's been brought to our attention that there has recently been a bogus caller knocking on doors, claiming to be from The Wrekin Housing Group and asking for money.

We are advising all customers to be on their guard and be alert to bogus callers making door step visits.

If you have any concerns, please report it to the police on 101 or contact us on 01952 217100.

Face coverings

From Saturday 8 August face coverings will need to be worn in more indoor settings. They are already required on public transport, and in shops and supermarkets. Added to the list this week are indoor venues such as museums, galleries, cinemas and public libraries. The full list is available on the website.


Updates and changes due to COVID-19 can occur at any time. The website contains up to date information.

If you, or anyone in your household develops symptoms of COVID-19, it is very important that you request a test (online or by calling 119). You should also inform us if you or anyone in your household has symptoms when you are requesting a service, such as a repair.

Everyone is reminded that we are all still required to stay alert and:

- Stay at home as much as possible
- Limit contact with other people and keep your distance (2m apart)
- Wash our hands often with soap for at least 20 seconds

Please continue to check our website and social media channels for updates and further information. If you would like to receive information directly you can sign up for email updates at

We will continue to update you on the latest government advice on COVID-19, but do check the website in the first instance for the most up-to-date information

7th August 2020