C19 update – new government rules – Friday 19 June

The last week has seen lots of changes to government advice about who we can and can’t see. Support bubbles have been introduced and more shops and public spaces have been opened.

We have published further information about support bubbles and what this may mean for you here. While advice has been relaxed COVID-19 is still in general circulation and a lot of people are still shielding, so we should also be mindful of this in our local communities.

Guidance from the government means that we are all still required to stay alert and:

Stay at home as much as possible
Limit contact with other people by keeping your distance (2m apart), only meeting people in your support bubble and in line with government rules
Wash our hands often

If you, or your anyone in your household, develops COVID-19 symptoms you can request a test online or by calling 119.

This week we have restarted our full repairs service. Our lettings are also open, gas servicing and other essential compliance work continues so if you are contacted, please allow us access to your property. Our delivery of care also continues. All services are being carried out in a COVID-secure way, keeping to a social distance and working in line with government guidance.

If you have a repair that you have been holding off on reporting please get in touch so we can organise to come and visit you. When we do need to visit your home our teams are following the latest government advice on working in people’s homes. We will ask if you or anyone in your home is self-isolating, shielding or has symptoms of COVID-19. We will also ask you to keep to a social distance, this enables our trades to get on with their work in a safe environment while also keeping you safe. Thank you for continuing to let us into your properties when we need access. This is essential for us to keep you safe in your homes.

Please continue to check our website and social media channels for updates and further information.

19th June 2020