Making a Difference
to people's lives

Latest annual accounts and annual report for customers now available

Wrekin’s latest annual accounts and annual report for customers are available now.

Annual accounts

Despite the impact of the Covid-19 pandemic Wrekin maintained strong levels of performance in 2020/21.

View the 2020-2021 annual accounts

Annual report for customers

Through ongoing uncertain times, our customers and staff have continued to work together to deliver our services in a way our residents expect of us.

The annual report details facts and figures on areas that count including repairs, complaints, compliance and lettings. Our results show sustained high levels of customer satisfaction during the year. Moving to a new digital method of carrying out satisfaction surveys, significantly increased the response rates.

This year’s report highlights that Wrekin is well positioned to embrace the opportunities as well as the challenges the next few years will bring.

Read the 2020 – 2021 annual report for customers

There are lots of ways you can get involved with Wrekin as a volunteer, including being a panel member, mystery shopper or helping with social activities. Find out more on the get involved page.

30th September 2021