Making a Difference
to people's lives

Money matters - here to help

Finance, money and bills are a top priority for all our customers during the current crisis. The impact of COVID-19 means that more people are worried about their money, and a number of people are being faced with difficult decisions about their finances.

Our specialist Money Matters team offer advice on money and benefits. In the COVID-19 Support and advice section, we have listed the questions and answers we are getting asked most often.

We understand how quickly financial worries can spiral into serious debt problems without help. If you would like to speak directly with our team, you can receive free, impartial and confidential advice.

Our Money Matters team can be contacted on 01952 217234 or you can email

They can advise you on:

  • which benefits, such as Universal Credit, you might be entitled to
  • support for paying your Council Tax
  • paying utility bills
  • accessing food banks
  • dealing with debt issues

If you are concerned about getting into debt, our team of debt advisors offer impartial, regulated and free debt advice. You can contact the team on 01952 217251, or email

They can:

  • Support you with free regulated and confidential debt advice to find solutions that suit you
  • Help you to manage your rent and household bills
  • Look for ways to maximise your income and reduce your spending

You can also receive free, regulated debt advice from your local Citizens Advice or Step Change.

Wrekin Debt Advice offer free, impartial and confidential advice to support people with debt issues. Fully regulated by the Financial Conduct authority (FCA) and affiliated with Community Money Advice, the service helps people to find solutions that suit them and also contact and work with creditors to give breathing space.

25th June 2020