Our Annual Report for 2022/23 is here
Wrekin’s latest annual report for customers is available now.
Our Group Chief Executive Wayne Gethings unveils our annual report for 2022/23
"After a challenging year, we’re pleased to share our achievements and performance for the year in our latest Annual Report."
"It’s been a year of considerable change and challenge. Rising inflation, energy prices & soaring supplier costs have added considerably to the pressures for our sector and increasingly our customers.
"We’re really proud of the work our teams do to provide a support to households that are struggling. The demand for these services is increasing and this year we’ve handled 2,315 enquiries for help and supported more than 1,488 households with money advice.
"Despite these financial challenges, we continue to help meet the demand for good quality, affordable housing in our communities. Last year we built 479 new homes and we were named as one of the Top 50 builders in the country. We also continue to invest millions on our existing homes to ensure they all meet the Decent Homes Standard.
"We pride ourselves on delivering a first-class repairs service here at Wrekin. 80% of our same day repairs were completed on the day they were reported and 87% of customers were satisfied with the service they received. We know there is always room for improvement, and we’ll continue to invest and deliver the services you value the most.
"This annual report demonstrates what can be achieved when we all pull together, even during turbulent times. By continuing to work together I remain optimistic and hopeful. Our strong values here at Wrekin and commitment to putting customers at the heart of everything we do will help drive us forward as we continue to make a difference to people’s lives."
You can read our lateset annual report here
15th November 2023