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Retirement housing


Information for residents, friends and family members of our ShireLiving or Retirement Living schemes.

We have now entered stage 3 of the government’s route out of lockdown – with some restrictions being eased across our cafes and communal spaces.

ShireLiving

Please follow the below guidance to help reduce the risk of coronavirus spread and to keep everyone safe.

  • The café is only open to residents.
  • The café will operate a booking system and further details of this will be provided to you.
  • Please use the hand sanitiser provided on arrival at the café.
  • Please wear a face covering (unless exempt) and only remove it once your food has been served.
  • Up to four people can dine together at a table.
  • Room service will continue to be available.

We are also encouraging everyone to :

  • Communal areas are currently only available to residents. No visitors are allowed at this time.
  • Do not use the communal spaces if you have been diagnosed with or are showing symptoms of Coronavirus, of if you have to self-isolate for any reasons.
  • Take your temperature on entering the building or communal room using the wall mounted thermometer.
  • The maximum number of people for a room will be clearly displayed. Please do not exceed this number.
  • Please follow the 2m rule for social distancing. Where this is not possible please wear a face covering (unless you are exempt).
  • You can sit in groups of up to six people. Each group must be at least two metres apart.
  • Please use the hand sanitiser provided and wipe down tables and chairs after use with the anti-bacterial wipes then dispose of them in the bins provided.
  • Open doors and windows to help with ventilation.
  • When seated to consume food or drink you can remove your face covering but we encourage you put it back on once you finish eating or drinking.
  • Please wear a face covering when not seated or when moving through communal areas (unless you are exempt).
  • Food must not to be prepared or cooked by residents for wider consumption in the communal areas. You can bring food in from an external provider or food may be prepared by a ShireLiving team member who will use a safe system of work and wear PPE.
  • You can use the bar areas for preparing drinks.
  • All cutlery and crockery must be washed in the dishwasher on a hot cycle at the end of the day.

Retirement Living

Retirement Living Coordinators (RLC) are now returning to our schemes and our communal spaces including communal lounge areas are re-opening. These changes are effective from the 17 May 2021

In order to allow the safe return of staff members and the reopening of communal spaces we will be operating in a COVID safe way.

Please follow the below guidance to help reduce the risk of coronavirus spread and to keep everyone safe:

  • Visits to see the RLC in their office will be by appointment only.
  • RLCs are now able to do doorstep visits to those who require this. If you would prefer to be contacted in this way please let your RLC know.
  • RLCs will only enter your home in the event of an emergency.
  • Where a home visit indoors takes place social distancing should be maintained and face coverings worn.
  • Face to face appointments with your RLC will be held outside where possible; either in your own garden or the communal gardens. If this is not possible meetings may take place in a communal indoor location or the office if it is big enough.
  • All staff members will continue to wear a face covering in communal areas.

To allow the safe reopening of the communal indoor areas please follow the guidelines below.

  • The use of internal communal spaces will be restricted to residents. No visitors are allowed at this time.
  • Do not use the communal spaces if you have been diagnosed with or are showing symptoms of Coronavirus.
  • Take your temperature on entering the building or communal room using the wall mounted thermometer.
  • The maximum number of people for a room will be clearly displayed. Please do not exceed this number.
  • Use the hand sanitiser provided and wipe down tables and chairs after use with the anti-bacterial wipes then dispose of them in the bins provided.
  • Open doors and windows to help with ventilation.
  • Please follow the 2m rule for social distancing. Where this is not possible please wear a face covering (unless you are exempt).
  • When seated to consume food or drink you can remove your face covering but we encourage you put it back on once you finish eating or drinking.
  • Please wear a face covering when not seated or when moving through communal areas (unless you are exempt).
  • Food must not to be prepared or cooked by residents for wider consumption in the communal areas. You can bring food in from an external provider or food may be prepared by your RLC who will use a safe system of work and wear PPE.
  • You can use the kitchens for preparing drinks and the trolleys can be used if available. Access to the kitchen will be restricted to one or two people depending on its size.
  • All cutlery and crockery must be washed in the dishwasher on a hot cycle at the end of the day.

These are still very challenging times and our priority remains keeping you and our employees as safe as possible.

Please continue to follow government guidance and remind your visitors to follow the guidance when entering the scheme including taking their temperature, sanitising hands and wearing a face covering. We strongly advise that visitors also take a COVID-19 lateral flow test before they arrive.

These are available at pharmacies, test and trace centres and can also be ordered online. This will help to keep everyone safe and reduce the risk of Covid-19 spread within the schemes.

21/5/21