Making a Difference
to people's lives

Benefit & Money Matters Advisors

As a valued Group tenant, if you ever experience problems with your money or benefits, you can contact our specialist benefit advice team.

Counting money into a jar to budget

We understand that benefits can be complex and you might not be aware of the wide range of benefits you may be entitled to.

Our specialist Welfare Benefit advice team provides information and advice to our tenants, on the whole range of welfare entitlements including Housing Benefit, Universal Credit, Tax Credits, Council Tax Support, Income Support or PIP.

Our advisors work closely with other agencies, so even if you are claiming the money you are entitled to, they may be able to help you to access other types of help – including debt advice, energy efficiency advice and tenancy support.

What else can they do? There are other ways they can help if you are struggling with your money from help to apply for money from Group funds, to Discretionary Housing Payments from the local council and accessing low cost loans from your local Credit Union.

Most importantly…Please don't bury your head in the sand if you are having money problems, speak to our team to see if we can help.

To contact the Money Matters team please telephone 01952 217234 or email