Policies

We are keen to hear your views and ideas on our policies. These are a set of ideas and plans that help us make decisions on our services.

We would like your feedback on the draft policies below. Check back at this page to see any new updates or sign up to our Wrekin Voices e-newsletter. If you would like to have your say on an area you're interested in, get in touch at getinvolved@wrekin.com.

Domestic Abuse policy review

HPG Group are committed to providing excellent customer service so that each time you contact us you have a positive professional experience. Our Domestic Abuse policy sets out what you can expect from us, if you are experiencing domestic abuse.

Please take a look at the draft policy below and leave your feedback in our online form (click here).

Click here to read the Domestic Abuse policy

You can feedback via the online form. Alternatively join one of our online policy review meetings on either Tuesday 7 April (day time to be confirmed) or Wednesday 8 April 6pm to discuss your thoughts. Contact getinvolved@wrekin.com for more information.

Tenancy Debt and Income Management policy review

The Tenancy Debt and Income Management Policy sets out the general principles regarding the effective management and collection of rent and other tenancy related debt. Invoicing and subsequent collection of sundry debts is covered by the Sundry Debt Management and Recovery Policy.

Please take a look at the draft policy below and leave your feedback in our online form (click here).

Click here to read the Tenancy Debt and Income Management policy