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Struggling with high energy bills


See what support is available

As temperatures begin to drop, rising energy bills continue to be a big cause for concern. That’s why now is a good time to remind yourself how you can get financial assistance.

The government’s Energy Bills Support Scheme started in October and will see millions of households receive £400 to help pay their bills. Anyone who pays an electricity bill will get the money taken off their energy account monthly between now and March, including those on prepayment meters. How you receive the payment will vary depending on how you pay.

Anyone born on or before 25 September 1956 will also get an extra sum of up to £300 paid to their bank account in November or December.

The Department for Work and Pensions has announced that it will be rolling out the second half of the £650 cost of living payment to those that need it most in November.

A number of energy suppliers offer grants to help you meet the cost of your energy bills. Check your provider’s website to see if they provide this support.

Be scam aware

Since the government’s energy bill support initiative was announced, we’ve unfortunately seen a rise in scammers looking to take advantage. People have reported receiving text messages encouraging them to click on a link to apply for the £400 payment or check their eligibility. This is a scam and should be ignored and reported to the National Cyber Security Centre via report@phishing.gov.uk

Don’t be afraid to open your post!

One of the most common fears we come across among people facing financial problems is that they’re too scared to open their post. This is understandable but allowing letters to pile up means your money problems can escalate quickly.

You could also miss out on getting help. For instance, people on traditional prepayment meters are due to receive their £400 energy bills rebate as a discount voucher in the post.

Letters don’t always bring good news but at least by opening them you can act as soon as possible, or ask for help.

Money Matters - Here to help

If you’d like further advice about any of the above, please get in touch with our Money Matters team. The team are also able to offer an assessment on your benefits and let you know about any extra support you may be entitled to. Telephone 01952 217234 / 217283 or email: money.matters@wrekin.com