Why is my rent increasing?

A look at how we are investing the money we receive from rents.

From April 2026, customers will see their rent increase by 4.8%.

For shared ownership properties, any rent changes will continue to follow the terms of your individual lease agreement.

This increase helps us manage rising costs for essential items such as new boilers, kitchens, bathrooms and general repairs - all of which have seen significant price increases over the past year. Despite these pressures, we remain committed to delivering high‑quality services. While there may be some internal changes to how we work, we’re making sure you won’t see any reduction in the services you receive.

Investing in your homes

We continue to prioritise improvements to our customers’ homes. This year, we will be investing nearly £40 million in home improvements, including:

Installing new kitchens and bathrooms
Fitting new windows
Updating heating systems

This investment helps ensure your home remains safe, comfortable and energy‑efficient.

If you have any questions about your rent or the services you receive, please get in touch - we’re always here to help.