Making a Difference
to people's lives

Tenant Auditor Group

Group's Purpose

Quote from involved resident Jayne

Becoming a Tenant Auditor will allow you and your fellow members to really follow a service through from start to finish - and make sure services continue to improve. It gives you the chance the chance to take a peek behind-the-scenes to find out exactly what happens, and shadow our employees directly delivering the service.

How have the Tenants’ Auditors made a difference?

  • Made improvements to the way tenants are made aware of when their next safety check is due
  • Reviewed various parts of building safety; such as gas, fire and electrical, making sure we work to the highest standards.
  • Worked with us on our surveying methods to help us gather as much feedback as possible