Making a Difference
to people's lives

Data protection

We take our responsibilities under the Data Protection Act 1988 seriously and are committed to ensuring that we record all data accurately and carefully.

The Wrekin Housing Group Limited (“the Group”), which includes Choices Housing Association, Old Park Services Limited and Strata Housing Services Limited, is committed to ensuring that your privacy is protected, and we will process any personal information we have about you in accordance with the terms of the General Data Protection Regulations 2016 (“the GDPR”).

Under the terms of the GDPR you have the right to be informed about the personal information we collect, what we use it for, who we share it with and how long we keep it. For further information please read our Privacy Policy.

You have the right to access your personal information held by us free of charge (unless your request is unreasonably excessive or repetitive). This applies to personal information about you only and does not include any joint tenant or other person living with you at the property. You have the right to make a ‘subject access request’ which is a request to us in writing, by completing the subject access request form to obtain a copy of your personal data. We will ask you for proof of your identity before we will process your request.

Once you have provided proof of your identity, we must reply to your request within one month, unless there is an unusually large amount of data or we seek clarification from you about the personal data you wish to see.

Freedom of Information

As a Registered Provider (not a local authority) the Group is not subject to the Freedom of Information Act 2000. However, we do make information about our operations and performance available through our website and other publications.